No refund will be provided in case the customer reaches the meeting point after the stipulated time.
If you cancel at least 7 day(s) in advance of the scheduled departure, there is no cancellation fee.
If you cancel between 3 and 6 day(s) in advance of the scheduled departure, there is a 50 percent cancellation fee.
If you cancel within 3 day(s) of the scheduled departure, there is a 100 percent cancellation fee.
For cancellations done by the service provider due to weather conditions or security reasons, there is a provision of free re-booking for an alternative date or a refund of the FULL booking price. NOTE: The service provider is the sole decision maker for such cancellations.
In the case of cancellation as per the cancellation policy, the amount will be refunded back to your account via NEFT or Internet Banking within 7 to 10 working days.